How do I cancel my account?

You are in full control of your EGR account management. We're sorry you wish to cancel, but rest assured, cancelling is easy and you take care of it yourself whenever you are ready and you can cancel easily at any time.

Your account will NOT be officially cancelled until you complete these 5 simple steps
  1. Log into your back office @ https://energygoldrush.com/auth/login/
  2. Find the dropdown menu next to your name in the upper right hand corner of the page.
  3. Select payment profile from the dropdown menu.
  4. Find the RED deactivate button.
  5. Click the RED deactivate button.
Go to this link for Log In Instructions: https://energygoldrush.zendesk.com/entries/24835221-How-do-I-login-to-my-EGR-Administrative-Area-i-e-back-office-

Canceled subscriptions can't be reactivated. Please let us know if you need anything else.